For the third time now Microsoft Corporation 255,02 +0,33 +0,13% has added a compatibility hold to prevent certain users from being offered the Windows 11 2022 Update (22H2). This time around it is user’s who utilize the Windows Hello feature to sign into Windows with a PIN or Biometric features (instead of their password). The issue is sign-on using Windows Hello may not work after upgrading to Windows 11 22H2 update. However, it appears Windows Hello should work if the feature is activated after installing the Windows 11 22H2 update.
As the company explains, customers will experience problems signing in via Windows Hello after installing the Windows 11 2022 Update only on devices that also use Enhanced Sign-in Security.
On impacted systems, the known issue affects both PIN and biometric (face and fingerprint) sign-ins.
Good news is there Microsoft has addressed this issue with a fix coming soon in the Windows 11 KB501738 cumulative update. This updated should be offered in the upcoming October Patch Tuesday (should be October 11th). Once this update is installed the compatibility hold should be removed and users will be able to update to Windows 11 22H2.