HP Inc.

HP Inc. to Settle with EU Printer Customers over Dynamic Security Issues

HP promoted their Dynamic Security System to their customers as a way to “upgrade their experience and maintain the integrity of its printing systems.” Instead many consumers found their Internet connected HP printers turned into an expensive paper-weight when their devices refused to work. According to a US Class Action Lawsuit: In or around late October and early November, 2020, HP caused to be transmitted a firmware update containing malware designed to lock out then-compatible third-party supply cartridges. HP wrote, designed, and transmitted the firmware or a portion thereof solely for the purpose of disabling third-party supply cartridges, which were…

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